Who handles your information
Bio Supply Cosmetics handles inquiries sent through this website. Contact contact@biosupplycosmetics.com with questions about your personal information. The business’s full legal identity and postal contact details require owner confirmation before launch.
What the inquiry form collects
The form asks for your inquiry type, name, company, email, country, interested products, estimated quantity and message. Phone or WhatsApp is optional. Please do not send payment details, identity documents, health information or other sensitive personal information.
How inquiries are used
Submitted details are used to respond to your request, prepare a quotation and discuss your project. The form does not subscribe you to marketing. Required acknowledgment confirms that you have read this notice and agree to the use of your details to respond. The owner must confirm the applicable legal basis for handling inquiries and later business records.
Email and service providers
The form sends inquiry details to contact@biosupplycosmetics.com through the configured authenticated SMTP provider. Your email becomes the Reply-To address. The website displays success only when the SMTP server accepts the message; acceptance does not guarantee inbox delivery. Hosting and email providers may process the data to operate these services. Provider identities, processing locations and any transfer safeguards require owner confirmation.
Cookies and security data
The inquiry page uses one essential session cookie, biosupply_session, for CSRF protection and submission confirmation. It is intended to expire when your browser session ends, subject to your browser’s session-restore settings. This website uses no analytics, advertising cookies, third-party fonts, embedded maps or external CAPTCHA services. No optional cookie consent banner is used.
To reduce abuse, the server stores a salted hash derived from the connection IP address and submission timestamps. It does not store your raw IP address in these rate-limit files. Entries limit submissions within one hour; files older than 24 hours are removed during a later submission. The hosting provider may separately maintain server access and error logs. The owner must confirm its log and session retention settings.
Storage and retention
The website does not save a database copy of your inquiry. Messages are retained in the receiving mailbox and any resulting business correspondence or records. Form entries are shown again on the response page if validation fails. The owner must set and document an appropriate email and business-record retention schedule, including any legal retention requirements, before launch.
Your choices and requests
Contact us to request access to, correction of or deletion of your personal information, or to raise an objection or privacy concern. Available rights and any complaint route depend on applicable law. We may need to verify the request and retain information where law requires it. The owner must confirm the relevant privacy authority and procedures before launch.
Changes
This notice should be updated when the form, services, providers or data-handling practices change. The date above identifies the current draft.